Contact information
Thank you for visiting Vienisso.
If you have any questions about your order, shipping, returns, refunds, or our products, you can contact us using the information below.
Customer Support
Email: info@vienisso.com
Customer support is available Monday through Friday, excluding public holidays.
We aim to respond to customer support requests within 1–2 business days.
Please include your order number when contacting us about an existing order so we can assist you faster.
Business Information
Vienisso is operated by Onturk LLC.
Onturk LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Common Support Topics
For order questions, shipping updates, return requests, refund questions, damaged items, incorrect products, or general product questions, please contact us at:
Please include any relevant details, such as:
- Your full name
- Your order number
- The email address used for the order
- Clear photos, if your item arrived damaged or incorrect
Important Notice
Vienisso products are beauty and self-care accessories. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
For product use questions, please review the product page and follow the usage instructions provided.