Legal notice

Last updated: May 25, 2026

This Legal Notice provides important information about the ownership, operation, and use of the Vienisso website.

Vienisso is operated by Onturk LLC.

1. Business Information

Website / Brand: Vienisso

Business Operator: Onturk LLC

Business Address:

Onturk LLC

30 N Gould St Ste N

Sheridan, WY 82801

United States

Email: info@vienisso.com

2. Website Operator

This website is owned and operated by Onturk LLC under the Vienisso brand.

All customer support, order questions, shipping questions, return requests, refund questions, and product-related questions should be directed to:

info@vienisso.com

Customer support is available Monday through Friday, excluding public holidays.

We aim to respond to customer support requests within 1–2 business days.

3. Purpose of This Website

This website provides information about Vienisso products and allows customers to purchase beauty and self-care accessories.

Our products are intended for personal beauty, self-care, and cosmetic use only.

4. Product Disclaimer

Vienisso products are beauty and self-care accessories.

Our products are not medical devices and are not intended to diagnose, treat, cure, prevent, or manage any disease, medical condition, or health condition.

Any product descriptions, images, videos, usage instructions, or other website content are provided for general informational and self-care purposes only.

If you have a medical condition, skin condition, irritation, inflammation, broken skin, recent cosmetic procedure, or any concern about whether a product is suitable for you, you should consult a qualified professional before use.

5. No Medical Advice

Nothing on this website should be interpreted as medical advice, healthcare advice, or professional treatment guidance.

You should not rely on this website or our products as a substitute for advice from a qualified healthcare professional.

Use all products according to the instructions provided and discontinue use if discomfort, irritation, or an unexpected reaction occurs.

6. Accuracy of Information

We aim to keep the information on our website accurate, current, and complete.

However, we do not guarantee that all product descriptions, images, colours, prices, availability, shipping information, or other website content will always be completely accurate, current, or error-free.

We reserve the right to correct errors, update information, or change website content at any time without prior notice.

7. Product Images and Appearance

Product images are provided for illustrative purposes.

Actual product colour, packaging, texture, size, or appearance may vary slightly due to lighting, photography, screen settings, manufacturing variations, or product updates.

8. Intellectual Property

All content on this website, including text, images, graphics, videos, logos, icons, product descriptions, layout, design elements, and branding, is owned by us or used with permission, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or use any website content for commercial purposes without our prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites, services, payment providers, apps, analytics tools, advertising platforms, or other external resources.

These links are provided for convenience only.

We are not responsible for the content, accuracy, availability, security, policies, or practices of third-party websites or services.

You should review the terms and privacy policies of any third-party websites or services you use.

10. Payment Processing

Payments made through our website are processed by secure third-party payment providers, which may include Stripe and/or other payment methods available at checkout.

We do not directly store your full payment card details.

Payment providers may process payment information according to their own security, compliance, and privacy practices.

11. Shipping, Returns, and Refunds

Shipping, returns, refunds, cancellations, and delivery-related issues are governed by our posted policies.

Please review the following pages before placing an order:

  • Shipping Policy
  • Return and Refund Policy
  • Privacy Policy
  • Terms of Service

By placing an order, you agree to the policies displayed on our website at the time of purchase.

12. Consumer Rights

Nothing in this Legal Notice is intended to limit any rights you may have under applicable consumer protection laws.

If any part of this Legal Notice conflicts with rights that cannot legally be excluded or limited, those rights will continue to apply.

13. Limitation of Liability

To the fullest extent permitted by law, Vienisso, Onturk LLC, and our owners, employees, contractors, service providers, partners, and affiliates are not responsible for indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of this website, our products, or our services.

This includes, but is not limited to, damages related to website errors, product misuse, shipping delays, third-party services, technical issues, or unavailable website access.

Nothing in this Legal Notice limits liability where it cannot legally be limited.

14. Changes to This Legal Notice

We may update this Legal Notice from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of our website after any changes means you accept the updated Legal Notice.

15. Contact Us

If you have any questions about this Legal Notice, our website, our products, or your order, you can contact us at:

Vienisso

Operated by Onturk LLC

30 N Gould St Ste N

Sheridan, WY 82801

United States

Email: info@vienisso.com